Gareth Paul Jones
Product Lead, AI at Poe / Quora

Model behavior.
Human context.

I'm Gareth Paul Jones. At Poe, I work on turning AI into products people can understand and use. Before that: speech and applied ML at Zoom, and developer platforms at Twilio.

Explore selected thinking ↓
An illustrative study of listening: two generations of human interfaces.

A closer conversation.

Selected talks on the practice of AI.

In focus · Working with agents

Managing Coding Agents
with Swimlanes

An operating model for keeping parallel coding agents legible, scoped, and moving.

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Parallel work only helps when we can make sense of it.

This talk explores an operating model for keeping coding agents scoped and their progress legible.
On evaluation

Evals for AI Agents

A practical look at testing agents against the work we actually expect them to do.

Watch the talk ↗On model behavior

Building a Multi-Signal Reward Function

Working through how several imperfect signals can produce a more useful training objective.

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The work
behind the words.

AI products, speech, developer tools, and APIs. A career spent at the point where technical capability meets human use.

Poe & Zoom · 2023–present

From research
to product.

AI product leadership at Poe. Previously, research product management across AI Companion, speech, and applied ML at Zoom.

Poe / Quora 2024–now · Zoom 2023–2024
Twilio · 2020–2023

The developer
experience.

Group Product Manager for the API platform, SDKs, and command-line tooling.

Foursquare · 2016–2020

The platform
and its ecosystem.

Product and engineering leadership for the Places API and partner ecosystem.

Earlier chapters
Twitter · Developer Relations Lead · 2013–2016Apple · Product Manager · 2011–2013Google · Associate Product Manager · 2009–2011